Alibaba International has reached an impressive milestone with its AI-powered business-to-business (B2B) search engine, Accio. Since its debut in November 2024, the platform has successfully attracted a global user base of over 500,000 small and medium-sized enterprises (SMEs). Designed to revolutionise product sourcing, Accio’s innovative technology is reshaping the B2B trade landscape.
Transforming Global Sourcing
Accio leverages advanced natural language processing to empower SME buyers with an intuitive, efficient product search experience. Unlike traditional keyword-based search engines, Accio enables users to search conversationally, bridging the gap between complex queries and actionable results. It currently spans over 7,600 product categories, cataloguing millions of suppliers worldwide.
With its rigorous training on more than 200 million trade-specific parameters, Accio connects buyers to the ideal suppliers, turning product ideas into tangible business opportunities. This state-of-the-art AI engine facilitates precision sourcing, saving businesses time and money while optimising decision-making.
Boosting Supplier Success
The Accio Inspiration feature has been a game-changer for suppliers, driving nearly a 30% increase in conversion rates—from initial searches to requests for quotations. The platform’s focus on intelligent matching has elevated supplier visibility while enhancing buyer satisfaction.
Performance During Peak Seasons
During November and December’s global e-commerce sales season, Accio was instrumental for SMEs preparing inventory for Black Friday and Christmas. Over 50,000 businesses actively used the platform to source seasonal products.
Feedback from users highlights the efficiency of Accio in streamlining inventory planning, with many citing its ability to simplify sourcing as invaluable. This satisfaction is reflected in its Net Promoter Score (NPS), which now exceeds 50, underscoring its reputation as a trusted tool for SMEs.
Accio also achieved recognition beyond its user base, being named “Product of the Day” on Product Hunt on December 13, 2024. This accolade solidifies its place as a leading innovation in B2B sourcing technology.
Leading the AI-Driven Trade Era
The launch of Accio marks a pivotal moment for the global trade market, aligning with the rapid advancement of AI technology. By offering natural language search capabilities, the platform makes sourcing products easier and more intuitive than ever before.
Expanding Language Capabilities
Currently, Accio supports English, French, German, Portuguese, and Spanish, with plans to introduce additional languages in future updates. This multilingual capability broadens its accessibility, making it a truly global solution.
User-Centric Features
Accio offers a host of innovative tools to enhance the sourcing experience:
- Accio Page: This feature presents product information dynamically, reconstructing details in a user-friendly interface. It simplifies comparisons, ensuring buyers make informed decisions.
- Accio Agent: Acting as a virtual sourcing assistant, this feature streamlines follow-ups, payments, and after-sales support, leveraging Alibaba’s robust infrastructure for seamless transactions.
Shaping the Future of B2B Trade
As AI transforms business operations, Accio is leading the charge in ushering in a new era of global trade. By empowering SMEs and large corporations alike to make smarter, faster decisions, it is transforming the way businesses approach sourcing and logistics. With its cutting-edge features and customer-centric design, Accio positions Alibaba International as a leader in AI-driven trade innovation.
