x-hoppers, an innovator in AI-based retail communication solutions, convened a critical roundtable discussion on 9 October to address the disturbing rise in retail crime, now at its highest level in 20 years. With the busy holiday shopping season approaching, industry leaders and law enforcement came together at House of Spells in London, an early adopter of x-hoppers technology. The session was led by CEO Ian Rowan and featured prominent speakers, including retail specialist Kate Hardcastle, MBE, Superintendent Patrick Holdaway of the City of London Police, Tenby Stores owner Fiona Malone, and x-hoppers’ CTO Graham Dixon. Addressing the Urgent Crisis The…