Threads Software Ltd, a leading UK-based company, has announced the launch of its new call transcription module specifically designed for FreePBX, a widely used cloud-based telephone system. FreePBX, built on the open-source Asterisk platform, is a globally renowned telephony software adopted by major companies, including Canadian telecommunications leader Sangoma. The new Threads module aims to provide seamless call transcription and enhanced message management for businesses using FreePBX. Revolutionising Call Management with Threads The Threads Intelligent Message Hub is a cutting-edge, cloud-based dashboard that captures and transcribes a variety of communication channels—including emails, phone calls, and digital messages—into one easily accessible…
Technology
Integrating a payment terminal with your Point of Sale (POS) system is an essential step in optimising your business operations. A seamless integration offers numerous advantages, from reducing transaction times to improving accuracy in financial reporting. Whether you run a small café, a bustling retail store, or a growing e-commerce enterprise, ensuring that your POS system works efficiently with your payment terminal can be the key to streamlining your workflow. In this blog post, we will explore the benefits of this integration, common challenges you might face, and some best practices for optimising performance. Why Integrating Payment Terminals Matters Integrating…
Luminous Global is launching its groundbreaking breast health monitoring device, the Luminous Pro Series, in the UK. This innovative tool is designed to empower women and men to take ownership of their breast health, offering a non-invasive, portable, and easy-to-use solution for early breast cancer detection. With breast cancer being the most common cancer in the UK, affecting 1 in 7 women in their lifetime, this launch promises to revolutionise breast health awareness and offer a game-changing approach to early detection. Revolutionary Technology for Early Detection The Luminous Pro Series uses CE-registered Class 1 medical device transillumination patented technology. By…
The Tyne and Wear Fire and Rescue Service is set to enhance its emergency response capabilities significantly with the deployment of a state-of-the-art cloud-hosted Control Room Solution (CRS) from Motorola Solutions. This initiative is part of the agency’s ongoing efforts to digitise operations, streamline workflows, and improve response efficiency, particularly in light of increasing incidents of flooding and wildfires across the United Kingdom. A Commitment to Safety and Efficiency Phil Clark, Area Manager for Mobilising and Digital Transformation at Tyne and Wear Fire and Rescue Service, emphasised the organisation’s commitment to community safety: “Our objective is to create one of…
Growing Awareness of Generative AI A recent survey reveals that awareness of Generative AI (GenAI) tools, including ChatGPT, Microsoft CoPilot, and Google Gemini, has reached 83% among adults in the UK. Despite this widespread awareness, there is a growing call for transparency regarding the environmental impact of these technologies. Notably, 45% of respondents desire legislation requiring companies to disclose the environmental and climate change implications of their GenAI systems. Environmental Concerns on the Rise The increase in environmental concerns stems from the fact that GenAI systems heavily depend on data centres, which predominantly operate on fossil fuels, thereby exacerbating carbon…
DSM Group, a leader in IT infrastructure and data management, proudly announces the opening of its flagship Eco Data Centre in Peterborough. This state-of-the-art facility addresses the rising demand for sustainable data storage and IT services, focusing on carbon emission reduction through renewable energy, advanced cooling technologies, and environmental stewardship. Event Highlights The launch event was attended by the Mayor and Mayoress of Peterborough, Sam Carling MP, industry leaders, customers, and local community members. CEO Mike Richardson emphasized the importance of the project, stating: “The Eco Data Centre represents a crucial milestone for DSM and the IT sector, establishing a…
Leveraging Digital Innovation Christoph Burger, a senior lecturer at ESMT Berlin, and Dr. Jens Weinmann, an expert in technological innovation, have launched their latest book, Leveraging Digital Innovation: Lessons for Implementation. The book serves as a detailed and practical guide for companies aiming to integrate disruptive digital technologies into their operations. With a focus on strategic digital transformation, the book offers case studies, best practices, and actionable insights to help businesses overcome challenges and embrace innovation effectively. Insights from Real-World Case Studies The book includes ten real-world case studies that span industries such as finance, energy, and telecommunications. Companies featured…
Mobile apps have become indispensable to digital users and have changed how people shop for products and services, including healthcare. Many health-related mobile applications out there have made it easier to track fitness goals, book doctor appointments and buy medical equipment and supplies take care of your health. Eye care is no different. Healthy vision is important for daily activities, but finding time to manage eye care can be difficult. That’s where mobile apps come in, making eye care more accessible. One app that has revolutionised eye care in and around the UK and Ireland is the Feel Good Contacts…
Revolutionising AI Accessibility for SMBs Enreach, Europe’s leading provider of converged contact solutions, has officially launched the DialoX marketplace, designed to offer channel partners access to pre-configured conversational AI applications. This initiative aims to enhance operational efficiencies and reduce operating costs for small and medium-sized businesses (SMBs). The new marketplace builds upon Enreach’s existing DialoX platform, which allows partners to create custom AI solutions using low-code and no-code tools. This feature enables Enreach partners to deliver tailored conversational AI solutions that address their customers’ unique communication challenges, even without extensive expertise in AI. Key Features of the DialoX Platform At…
A leading provider of business protection and recovery solutions, reveals that more than three-quarters of senior IT professionals in the UK have experienced data loss due to system failures, human error, or cyberattacks within the past year. Despite this, many remain unsure about their data recovery capabilities, leading to concerns about a widespread “Titanic mindset” among UK businesses. The survey highlights that while 78% of IT leaders have faced data loss incidents in the past 12 months, only 54% are confident that their systems could recover effectively in the event of a future disaster. Alarmingly, one in four respondents expressed…